hm...

Jan. 11th, 2007 08:57 pm
littlelotte: (Winter)
The compliments I treasure most are those unintended...

I've been working very hard this past week at work to tie up loose ends: make sure all the invoices listed as unpaid on the statements actually have or have not been paid and get copies of those that I don't show as having been paid on my end, make sure all the folders I've cluttered with random papers over the past year are organized or tossed as appropriate, make sure that the messes others have made are fixed or cleaned up or appropriately organized, make sure terminations and addresses are up-to-date in the portal and the phone list is as up-to-date and correct as possible--basically, make sure everything is reasonably organized for the next person to take my place. I won't be around to answer questions like "What goes in this folder?" or "Is this form important?" about something momentarily unneccesary that still did eventually need to be done.

Nick was looking for paperwork regarding a large piece of equipment that we no longer needed and was sent on to the Tulsa, Oklahoma Carrabba's in November. The paperwork had nil to do with me, so I never touched it, but we thought that perhaps it may have been put in one of the boxes we fill with various paperwork each month (our way of loose-paper keeping). We dragged the boxes out of our back storage space and he was going through them trying to find them. They weren't in there, as I knew they wouldn't be (I personally organize and put everything from the previous month into those boxes on the first of every month), but then he called the company responsible for the move to try to find some information. When they were throwing names his way to try to identify as the person who organized the move I remembered that I'd written the person's name in a note in the manager's redbook, and I searched it out.

Now (as a preface of sorts, as if the above paragraph wasn't already one), completely opposite to how I am in my personal life, I'm really rather organized when it comes to work--or at least the part of things that I know other people will have to deal with. I have my own personal form of organization, but I know it's nothing that anybody else would ever understand, and so I'm able to organize those other things so other people can easily find what they need. I bunch up all of the DSR bundles and line check sets in big rubber bands so that they're not just loose, I binder clip all of the tipshare sheets and the labor reports and the Bar drawer/server tracking sheets seperately, I have the invoices separated into approriate categories, etc.

Well, Nick was going through the boxes and--almost under his breath and with a tinge of sadness or regret--said, "God but you're thorough! You're going to make somebody a great manager. I only wish it were me."

It's these things that nearly break my heart and make me wish I had a place right here. People find out that I'm going to become a manager and their face lights up for me and they're full of really genuinely nice and congragulatory things for me. I've never seen people so genuinely happy for me. People say things to the managers when I'm keying--both within and outside of my earshot--about how helpful I am and how good I am and thanking me profusely for simple things that I take it as my job to do (but too many others in charge, I realize, don't bother with) like greeting a table or taking a drink order and sometimes even half waiting on the table myself if the server really needs it. Somebody, a day or two after I found out about my test, had some really nice compliment for me while I was in the server alley and Nick was expoing. He made some comment about teaching me nearly everything he knows and not being able to teach me everything because--of course--then he'd have to kill me; and then, as an aside and with the knowledge that only himself, our JVP and me had, said, "Don't forget where you came from." I replied with a catch in my throat, "How could I ever forget?"

From the beginning he's painted himself as like our father--and the staff as a family of sorts--which of course it is. He really is like a father to me. Without this job and without his guidance and mentoring I'm not sure I'd ever have come to where I have--especially so quickly. I see it and hear it in these unguarded comments and the devastated look on his face when he found out I probably wouldn't be there much longer. He's really happy that I've grown into what I have with the company, but he's truly upset to see me go--someone he knows really and truly cares for the restaurant and everything that happens within it. I've sacrificed a fair amount for that restaurant, and he knows it. There are few places where a server can find a relationship with a restaurant like that. What does it say that we have multiple servers who were here at the very beginning who have since graduated and gotten salaried jobs and still make it a point to work there because they just love it that much?

I've babbled far more than I intended to, and kudos to any who actually made it to the end. I'm just feeling thoughtful and a touch melancholy tonight, and I've been thinking a lot about this stuff.

In completely other things, Loreena McKennitt's new album is really breathtaking. Certainly my favorite...

Here is my heart and I give it to you
Take me with you across this land
These are my dreams, so simple and few
Dreams we hold in the palm of our hands


--

On a quiet street where old ghosts meet
I see him walking now
Away from me so hurriedly my reason must allow
That I had wooed not as I should
A creature made of clay
When the angel woos the clay he'd lose
His wings at the dawning of the day.


I think this is the most passionate CD I've ever heard. It's heartbreaking and upbeat and just breathtaking.
littlelotte: (Archaeo Linds)
Somebody posted this in [livejournal.com profile] anthropologist and it still cracks me up even though I know better, especially because I remember when I first read the name in an article...

What kind of jeans do anthropologists wear?

Levi-Strauss!


My head is still pounding after three or four days. I hate being sick, especially when I'm working so much. I really don't want to work tonight. Also, itty-bitty slight developments on the work front (CiP side), but nothing that I really want to talk about as of now. We'll see. Fate leads us and works in curious ways...let's hope that I've got this leg of the path figured out correctly :-)
littlelotte: (Chopsticks!)
This photo deserved its own post. I was at work Thursday morning and saw this hanging on our communication board. The colors are rather off, as I edited it to make it as legible as possible. A ticket actually rung in at work on a lazy Sunday afternoon by a server I actually remember serving within our first couple months of being open (before she worked there), and who actually has always reminded me a bit of [livejournal.com profile] velvatier...

littlelotte: (Heaven - down)
From [livejournal.com profile] ladyteal:

Till around November 19th...
Top 10 Mercury Retrograde Blunders

Do you feel like nothing is going your way at work lately? It's most likely Mercury Retrograde -- when Mercury, the planet governing communication and short-term travel, appears to move backwards in the sky. For about three weeks, things stop running smoothly; trains get delayed, deadlines can't be met, mail gets lost and people get misunderstood. Lots of business people avoid major deals during this time, because it has reputation for being so tricky.

Discover the top 10 blunders likely to happen while Mercury goes backwards:


1. You hit "reply all" to an email where you bad mouthed someone on the cc list.
2. You send a customer the spreadsheet with the company's internal pricing.
3. You forget to lock when closing up, and the manager is the first one in on the next day.
4. You miss a Fed Ex deadline by two minutes.
5. You close a deal, only to find out that you neglected to include an important clause in item 24b.
6. You work 10 hours on a computer project without backing up your work, and your hard drive goes belly-up.
7. You show up early for work to get ahead, only to find out you forgot your office keys.
8. You show up for a meeting on the wrong day.
9. You miss your bus or connection at the airport and get stuck having dinner at McDonalds.
10. You're 20 minutes late for a meeting with the boss about your promotion, and your cell phone is dead.



My personal list is a touch different, but most of these could still show up in that time. Mine have more to do with managers not paying out receipts right and then trying to throw blame at me for the subsequent $200 shortage (he rang it in as a commission instead of a paidout which threw us off $100 each way in the system), putting in about 35 invoices only to find out the period was never advanced after EOM so now I have to do them all again, the fax/copy machine hates me, the printer is POSSESSED!, the credit card program temporarily not settling or ringing up cards, the tech support guy freezing up our server terminals because in trying to fix a problem with our tipshare he started to copy the entire contents of our computer onto his computer when he dialed in, not being put on the schedule one day where Rheila actually wanted me to work and so had to call me into work Tuesday night at Francois', our little electric heater breaking, and SO. MUCH. MORE.!
littlelotte: (waitress)
So today was the first day of Key floor training. I was at work from practically 9 until 9. The first day of floor training consists of a short classroom on safety practices (entering and leaving the building if you're the first or last person, the alarm system, where all the alarms are, etc.), going through a thorough line check (checking to make sure the line--the place all the cooks stand and make your food, for those of you not restaurant-lingo savvy--is stocked, ready to go for the shift, and to make sure all the food/sauces and such on the line are within their shelf lives and taste like they're supposed to, etc.), and then spending half an hour on each individual station: dish, pantry (desserts, salads and a couple specific other menu items), saute (steaks, chicken, seafood, etc.), expo (the person who orchestrates everything from the cook side of the line to make sure everything gets made and made so that it will be ready to go out at the same time as everything else on a given ticket), grill (burgers), fry (anything made in the deep fryer), and dish.

I'm a terrible cook, and Jenny and I were definitely scared about today, but I was also excited. I'm really glad I got the chance because the line used to be a terrifying thing to me, but now it's no longer a mystery. I could actually drop some fries or onion strings or make a salad or something if they needed me to. There is now no longer any area of the restaurant that I am completely clueless about, and I love that feeling. I still couldn't cook up some burgers or a steak or something, but I could help out--and that means a lot to me.

It was an extremely long day, and I am pretty exhausted, but it was really nice, too.

Funny office moment of the day between Nick and myself, also:

N: *walks into the office right after getting in to work* Can you tell me why I have Michael Jackson's "I'll Be There" stuck in my head?
Me: Umm...sorry. Can't help you there.
N: It's just whack!
Me: ha...Maybe it's because you're using terms like "whack" today?

Ten minutes later...

N: *bursts into office* I DON'T WANT MICHAEL JACKSON STUCK IN MY HEAAAAAAAAD!
Me: *doubles over laughing*
littlelotte: (POE - car)
You scored as Mermaid. Mermaid: Mermaids are also known as Sirens. These creatures were beautiful women who tricked sailors into becoming completely entranced by their haunting voices and found death soon after. Not all stories of Mermaids are about gentle loving sea people. They are mystical, magical, and extremely dangerous. They have a way about them that brings anyone they are around to seem enchanted. They are very mysterious creatures and to meet one... Would mean certain Death. Let the song of the Sea fill your soul, for you are a Mermaid.

</td>

Mermaid

100%

Faerie

67%

Angel

58%

Dragon

50%

WereWolf

33%

Demon

8%

What Mythological Creature are you? (Cool Pics!)
created with QuizFarm.com


These pictures are really just asking to have macros made of them...
http://community.livejournal.com/herpers/1346107.html#cutid1

Longish day at work (more tedious than long), and I'm going back to headwait tonight. The girl who was supposed to headwait is off right now...her two best friends were killed in a car accident the other night :-\

Also...it's fucking cold. I actually have our area heater blowing directly on me right now. I'm going to wear a turtleneck into work tonight, because that office is a freaking freezer when it's cold. There's no heat or air vent in it, so we really have no way to control the temp.
littlelotte: (POE - car)
No pics in this entry, but I am in the midst of resizing and editing them, so they will come at some point.

Wow. So I finally caught up on the sleep I didn't get Tuesday--I got home at a little after two, crawled into bed and crashed until about 15 minutes ago. For those of you that haven't listened to my latest phone post, I didn't really sleep Tuesday. I had woken up at around 4:30am, when I wrote that first post, and then couldn't fall back asleep. I played around online, showered, and went into work a little after 7. I finished around 11:30 (the opening manager had a small project for me) and went to the bookstore to pick up my copy of Only Revolutions. I can't seem to get very far because I keep going back into the sections I've already read and keep noticing how similarly woven the two narratives are--and it really strikes you how identical the two souls are (really two pieces of one whole), and what the differences are in those similarities. It's a very stream-of-conciousness book, which I love. I've decided I really need to get into the habit of reading again. I fell out of it my last year of college or so, and I always forget how good it feels to get caught up in a story like that. Speaking of stream-of-consciousness, actually, I need to just get over this "I will...eventually" I've been doing since Dan first told me I need to read Ulysses and just do it. I've read small bits and pieces and I know I'd love it if I just sat down with it.

The concert story...mostly repetitive if you heard the 4:30am voice post, but a few extras... )

For a concert I really didn't care to go to, initially, I ended up having one of the best nights of my life.
littlelotte: (OR)
It's quarter after five and I can't really sleep, even though I should. I have a very long day ahead of me.

Not much special has been happening around here. Much drama within the management team at work, but aside from that, it's been quiet around here. I really don't care for all the kids being back :-\ A few of them will become enamoured with the town and stick around for a while--like me--and realize the good things that exist here, but most of them will come and go with the semesters and leave as soon as their last class is done, or they walk across that stage. They bring a lot of young, disposable income into a town very much split between people with lots of old money and Pfizer money and lots of people with no money at all, so it's good for the local economy, but that's about it. They also tend to be ridiculously obnoxious, and I often wonder if the trade-off is worth it. So many people who will never know the joy of spending an evening listening to music and sipping drinks at The Union, who will never discover the amazing food at Cosmo's, who will never go to more than one or two exhibits at the KIA and will never go to an Art Hop...it's kind of sad, actually. There are so many little gems, and so many people don't take the time to discover them.

I was considering actually going out and doing theatre again this season, but I haven't seen any shows listed by the local theatres yet that make me feel like pulling out my old monologue notebook, really.

http://markzdanielewski.info/OR_Teaser.html ...
Time is ticking down...the official release is at noon, EST. I'm very excited to pick my copy up, especially since we're not leaving the restaurant for the concert until two now, because Jenny has class until 1:45. Now I'll have time to pick my copy up AND get a couple hours of reading in.

Now it's five-thirty and I'm thinking I should just stay up, shower, and go in at seven. Then I'll really be done early because nobody will be there to harass me into doing things yet, and I can just take a nap after. It's kind of funny how much work I get done without even realizing it, apparently, and how much more I get done when I don't have phone calls and management harassing me to do things for them. I spent the better part of an hour after work yesterday trying to figure out what it was that John wanted me to do for him, and I just now realized what it was and that I did it right when he mentioned it. ha.

Anyway...I'm off now. Maybe I'll go ahead and shower now and get breakfast at Nina's in an hour and then go in and get my stuff done early and quickly.

Because I’m slowing here.
Because I feer the irreparable loss
of holding someone dear.


—We’re the unmended, the untended, cold soldiers of the shoe.
We’re the neglected, the never resurrected, agonies of the few.
We’re the once kissed, unmissed and allways refused.
Because we’re the unfinished
and feered and we’re never pursued.


For a greater economy shall follow US and it will be outdone.
And a greater autonomy shall follow US and it too will be outdone.
And a greater feeling shall follow Love and it too we will blow to dust.
For I am longings without trust. The cycloidal haste
freedom from Hailey forever wastes.
Dust cares for only dust.
And time only for US.


Because I am too soon.
Because without her
I am Only Revolutions of ruin.

We are allways sixteen
littlelotte: (LiT - Not hopeless)
Well, fall has definitely made its mark. The first home football game of WMU's season was last night (otherwise known as Comm-University night), and it was pretty crappy weather for a game so far as how it's been lately, but it was the perfect fall weather for a football game. Now I'm sitting on the couch typing this up, and I've actually pulled my fleece blanket back out to begin it's six or seven month stay on the couch.

It's been a pretty uneventful week, really. We went to Bronco Bash Friday evening and talked about how it just gets worse and worse every year. The best was my freshman year, of course. I don't really think it was ever better than that one. It was also kind of strange because they moved it from the Fine Arts Village over by Miller over to the flag pole/Sangren/Faunce area. We also rented Dear Wendy a few days ago, and it was definitely quite a twisted little piece of work, though a rather lovely film, regardless (of course, Lars von Trier wrote it, so of course it was...that's what I seem to say about every movie of his I've seen--which reminds me...I apparently haven't harassed Dan enough to bring Dogville back to Kalamazoo with him...I only half bought it for him ;-)). I also finally got Dan to see Monsoon Wedding last night--I think I've been trying for about two years...and he admitted it wasn't the terrible thing he was expecting (his words being, "I thought it was going to be like My Big Fat Greek Wedding! You can't blame me!" I haven't seen that movie, so I can't comment). He also finally rented Motorcycle Diaries last week, as I've been the one resisting the rental of that and finally gave in (we've about killed video rental at Video Hits...there are about four that we've wanted to rent for forever but people have stolen them and we keep hope out that they'll come back, but aside from those we've pretty much depleted VHP as a rental resource). He got maybe half an hour in before giving up on it with "Ugh...why did I want to rent this?"

Tonight is definitely laundry night, tomorrow is a long day at work, and Tuesday will be an exceptionally long day--in to work early so that I can finish early and pick up the new MZD book before I have to be back at CiP at noon for the trip down to the Buffett concert, and then another bright and early workday on Wednesday. I'm really not looking forward to the actual concert part Tuesday (I hear more than enough Buffett at work), but I am looking forward to an evening with people from work I really like.

Edit: I just discovered that I can import these entries to Facebook, so I guess I should start actually titling things ;-)
littlelotte: (CiP)
Had way too much fun at the work party :-) I think I just bowled my best game ever...which really isn't saying much. I also managed to trip over the thing that holds/returns the balls after having had absolutely zero alcohol--the trouble with work parties with drink tickets and being somebody who doesn't drink beer or well liquor is that I just prefer not to spend the money on liquor and I got a Mt. Dew instead.

Before pics, however...an extremely adorable Molly pic...


Just a group pic...


More pics below the cut, of course... )

Also, one of our servers was getting a little bit too into the racing game...
http://www.youtube.com/watch?v=EmmgSGagLZo

I really need to sleep now. Good night!
littlelotte: (waitress)
So...not only did I pass my Key test...I passed with beyond flying colors! The score sheet separates each section into categories for grading: High Pass, Mid Pass, Low Pass and No Pass. On all four sections I received a High Pass. On the Key tests (it doesn't do this on the normal FOH tests) it also gives a breakdown of what the individual's answers indicate of the person--the first three sections are just like taking any of those "On a scale of 1 to 6, 1 being Strongly Disagree and 6 being Strongly Agree, where do you fall?" personality tests. It was also nearly 200 questions. Apparently, at least according to the breakdown, I'm well-suited for management ;-) Anybody else who knows me well find that vastly amusing?

...I can't wait to start training :-) I'm getting antsy.

I also ran into Marcie today. That made me grin. I thought she was wonderful when I directed her, and she's just a really great person all around. Dan says she's a morning regular at the coffeeshop.

I'm so tired. Today was my day off. Guess what I did. I taught a new server class and then got suckered into doing other stuff at work.

I think it's bedtime, but I really can't. But I really want to.
littlelotte: (Default)
http://littlelotte.livejournal.com/friends?skip=135

You all have way too much time on your hands!

In actual news...I passed my Key test!!! I'm officially going to start Key training :-D Not that I was actually scared I wouldn't pass it, but that 166 question personality bs was a pain in my ass. Also, math is evil. I couldn't care less which of the four servers made the highest tip percentage in relation to their sales. I also couldn't care less which server made the most hourly. Or which items in the imaginary walk-in will have a surplus after this week's imaginary produce deliveries :-P I might actually have cared the tiniest bit if you had let me use a calculator. Seriously.

I apologize now to [livejournal.com profile] literaryradical for the forthcoming lack of server stories. You'll have to deal with Front of House (FOH) manager stories instead from here on out :-) It will be weird to not be a server for the first time in three years. I'll only be doing admin and Key shifts now :-)

Also, Lissa and Dana...you two look GORGEOUS in those pics.

Also,

Happy belated Birthday, [livejournal.com profile] squeaker182!!!
littlelotte: (CiP)
I'm taking my Key test this week.

*bounces* I really really love my job. Shall I list the reasons why?

Hired in end of May (third hire...our MP was convinced I would be the first, but the other job interfered with that happening)
Training/Open started July 20th
~October became a trainer
~December started HeadWaiting
Started travelling in January <---- This had been my "by my one-year anniversary with the company" goal
Promotion to head admin around end of January
Admin raise about two months ago
July 1st, promotion to Key <---- Where I've actually ended up :-D

...now is actual management too lofty a goal for year two? It's only one more step.

I will be working ~40 hours a week with a steady income between working in the office and Key shifts. I may even be getting some overtime through the training process. I've also been considering applying at another OSI restaurant to train to bartend part-time (like two days a week). I really want to become capable at it, and then I'll be completely trained in every FOH area. I will have to do a couple of bartending training days for Key, but not the full thing (of course, the full bartending training course for CiP is ten days). As an added bonus, I will be going through Key training along with Jenny. I <3 Jenny.

<3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3

Molly's biting my arm :-(
littlelotte: (CiP)
If any of you are bored, and have some spare time on your hands tomorrow night, come over to Island Fest in K'zoo and visit me at the CiP booth! I'll be there from five probably until it ends at around 1:30.

I'm sleepy now. I had a very long but very productive day at work. Happy!
littlelotte: (waitress)
Today was long and obnoxious. I'm really glad I switched Jenny for her volume, though, because I'd have made roughly $20 between noon and 3. This was the slowest Saturday lunch I think has ever existed, plus I was making the most rotten of tips. I never had more than two tables at once, and I only had two at a time a few times when I was lucky. When I did my cashout at the end of the night it told me that my credit card tips averaged 14.22%. &%(*#%&#(^$*#_@!!! My afternoon tables consisted (as a rough idea) of $3 on 57 and change, $4.41 on 31 and change, $10 on $15 (because it was a Carrabbas employee and they got a 50% discount and tip like me at my sister concepts) and various others. It was an absolutely terrible day. I still walked with a fair amount of money, but it was really nothing when you compare it to what my sales were (over $800...given the section I was in, on a normal Saturday volume I would have broken $1000) :-P My back was screaming at me, too, but Matt is my hero and cracked my back (by me crossing my arms and him lifting me up with my back to his front), which also lengthened my spine a bit and made the rest of my night a million times easier. I really wish I could afford a chiropractor. I really need one.

Now my feet hurt and I'm sleepy and I have tomorrow off. I'm going to watch a DVD and then go to bed :-)
littlelotte: (waitress)
I just found out that the Leewood opening (a second Kansas City store...the other one is the "Speedway" store because it's near the racetrack) is in May. I reaaaaaaally need to tell Nick that I reaaaaaaaaaaally want to be on that opening. A lot of the trainers from OKC are going to be there, my roommate from the OKC opening, Cristina, is likely transferring there because it's closer to where she lives, and her bar manager, Brian, is going to be a manager there. *bounces* I would love to see them again!
littlelotte: (CiP)
Coolest thing I heard all day:

"We need her ready to be you by the 16th."

This means lots of time in the office in the mornings until then, in addition to the six shifts each week for the next two that I've been scheduled. I think I need to go to Bennigan's and chat at some point this week before next week's schedule. I think more of a "The next month is going to be really hectic, and I'd prefer not to quit here because I sincerely like it. Would a leave of absence of some sort be possible until this is sorted out?" chat than an "I quit" chat.

I'm really getting the hang of the office stuff now. Jes declared me "almost ready to be her" this afternoon...lol I think payroll is going to be the next big thing. At least she'll still be around the store if I need help with anything, and I always have her number if I need her.

Wheee!

Feb. 19th, 2006 10:43 pm
littlelotte: (Travel - plane in clouds)
I'm in Lansing, and in the hotel. I have my own room at the moment, though I don't know if that's temporary or for good since I wasn't scheduled to check-in until tomorrow, apparently (yay coordinator not paying attention to the email I sent her, even though I know she read it because she responded to it).

The bartender trainer from K'zoo is sticking around for bar follow-up, so at least I'll know somebody here for the next few days. Alicia, from the OKC opening (it was her first opening, as well), is here at the moment, but she leaves in the morning. Also, I know half of the management staff, so that's a big plus.

Now I shall be leaving, as I should be getting a call soon because people are going out, and I'd like to see Alicia for a bit before she leaves tomorrow. Plus I need to bring the rest of my stuff in.
littlelotte: (Travel - plane in clouds)
I need to get off my butt and to the laundromat. I have about five thousand loads of laundry to do and pack before I have to leave this evening. At least this time I'm only driving an hour...and not flying four. I think Liz should still be there this evening, so maybe I'll get to spend some time with her before she comes back. Unfortunately, the hotel doesn't have a laundry space on the premises (AmeriSuites did, and it was lovely), but there is a laundromat just a couple miles away. Fortunately, on the flip side, there is a Friday's in the hotel (useful for lunch), and a pool, and a spa. That makes me happy.

I'm in a much better mood than I have been lately, and I think it's because I don't have to work today, and because the next week is going to be relatively easy and nice for me. Everything would be complete if I didn't have a roommate at the hotel, but I can deal if I must...lol Also, I will have the remainder of the week off once I'm back in town, as well as off from Bennigan's. I'll be doing more admin training, but that will be early morning/early afternoon, and then I'll be done for the day.

*shudders* And a recent post that a friend made reminded me of this place. Damn Rhino's. On the one hand, I want to go in there and say "hahaha! Look at how much better a situation I'm in now! I'm actually respected and given opportunities and people think I'm important and good at what I do!" but on the other I never want to step foot in there ever again.

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