littlelotte: (Lindsay mask)
This past week has been absolutely crazy, and I just kinda crashed last night. Monday morning I started training for Admin at CiP (as I'm going to be taking over the current head admin's job once she goes MIT...manager-in-training), and that continued through yesterday morning. Monday through Thursday consisted of being at CiP at 9am, Bennigan's at 11:45am and back at CiP at 4pm (except last night) with a headwait shift on Tuesday night (luckily, I was done only half an hour after close). Last night was also my only night off at CiP through next Wednesday, so Dan and I used it to run some errands and go out for dinner. Our apartment has been freezing lately, so we used the gift card from Alley&Co. to buy an electric heater.

In other news, the Crow's Nest (the restaurant above 4th Coast) was hiring this past weekish, and Dan was hired in. He started bright and early this morning :-) It's nice that he has a job in Kalamazoo, finally. I liked it once he didn't have to go home every weekend for work...plus, this will make his load a little nicer. No commute to have to deal with every weekend just to work.

Anyway...I need to get moving. I have to shower and go pick up something from Julie at Bennigan's, then buy something that I can wear to hostess at CiP tonight (as I have nothing appropriate for their hostess dress code), and then I have to be ready to be at CiP for more admin training at 1/to hostess at 4.
littlelotte: (Travel - plane sunset)
These aren't even close to being in any sort of order, but they're from the 13th, 14th and 15th. Any that look museumish are from the Cowboy and Western Heritage Museum on Sunday, any that look bar-ish are from Baker St. on Saturday night, any that look restaurantish are from either Friday night or the benefit on Saturday evening. I still have to get my OKC memorial ones developed.

http://wanderingchild.org/images/travel/okc

Now I'm off to see a lecture on cultural linguistics.
littlelotte: (CiP)
*checks her profile and wonders who [livejournal.com profile] zz_ljabuse is*

Any takers on an explanation?

Uploading photos right now. Here's one from the memorial site, and a couple random ones from my phone. We found a stuffed parrot on the chain link fence wall where people place memorial sorts of things and left our mark with an Opening Team pin.



Also, hello random archaeological reference in music. I'm listening to Ani DiFranco's "Fuel" and it's about the slave cemetary that was found in New York. I can't tell you how many videos and articles I watched/read on that place in the past three years.

A couple other pics... )
littlelotte: (waitress)
Not really feeling much better, though I slept for over 12 hours. My head is throbbing and it still hurts to move, but I hate just laying in bed doing nothing, and my laptop cords don't reach that far :-( It would be nice to be feeling better so that I could go out and run errands today, but I don't really see that happening :-\

I got some more info about the opening yesterday including my room assignment, a floor plan of the restaurant and a not-useful-in-the-slightest MapQuest map of the area the restaurant is in (well, it would be useful to somebody who didn't know the state, I suppose). It's so bizarre to see the floor plan because it's so different, and yet so similar, to ours.

One week and two days until my flight, and I'm terrified and excited beyond words. I have so much I still need to do before then (mainly things like "I desperately need some new non-work shoes because mine are literally falling apart," "I need a new pair of work shoes before the opening because mine are hideously stained" (because the person who decided we would wear white shoes to work in a restaurant is genius, let me tell you), "I need to attempt to get those grease stains out of my work shirts," "I need to buy luggage ASAP," and "I need to buy certain necessities/toiletries before travelling." I was thrilled beyond words when I saw the schedule for next week (note: our schedules at CiP run Thursday through Wednesday and are posted on Monday). I have Tuesday and Wednesday off, and I know I'll have Thursday off because we're not allowed to work the day before we travel. I specifically requested these days off at Bennigan's so that I might have a little time to get some packing and cleaning done around here, but didn't expect them off at CiP. I will have three full days off before I travel...*insert happy sounds here*

Also, I had my 45-day eval at Bennigan's yesterday, and it went well. I got all Ms (the rating scale is something like R=Role Model (mainly a trainer thing...you only get those when you've been there a while and are up to standards to be a trainer), M=Meets Standards, N=?? (he also explained it can mean "newness" and that most new people get mostly Ns on their first eval or two), I=Needs improvement, and II=Immediate Improvement necessary) and one N (in an area he said just about everybody in the restaurant should probably get an I in, and I got an N simply because he hasn't really paid attention to it with me so he doesn't know where I actually stand :-P), so I'm doing extremely well for a new person. Yay! The N was in the section relating to washing hands every time you switch tasks, etc. I can guarantee I'm at least an M in that one, though :-P I'm beyond obsessive about washing my hands at work, and probably better than even the managers at it...but I really can't complain given the rest of my eval *grins*

I'll stop babbling now. I think I'm going to get a shower and see if I feel okay enough to go buy some new work shoes and some of the stuff I'll need for travel. I'm so good at procrastinating, and I don't want to find myself in Oklahoma and having forgotten some essential thing.

Oh! One more thing, for those who have managed to read this far: I'm thinking about starting a new journal for my traveling training. Should I, or should I just create a filter for it on here? It will include photos, play-by-plays of my days and various other things relating to doing the travelling and the training. I think I should take advantage of my paid account and do a poll here. Note: If I create a new journal for this, it will be Friends Only. I like my job too much to risk it by accidentally posting something Corporate wouldn't like seeing.

[Poll #645485]

Wow...

Dec. 27th, 2005 09:51 am
littlelotte: (waitress)
Yesterday was the longest day ever. I got to Bennigan's at about 11:35 for work (I was scheduled at 11:45) and ended up in the second round of cuts, which didn't happen until three pm. Keep in mind that I was supposed to be at CiP at 4pm, and my availability at Bennigan's says I need to be out of there as close to three as humanly possible (which would have happened were I in that first round of cuts). I ended up in my car at 3:40 (it takes about 15 minutes to get home, and another ten or fifteen to get to CiP...not counting changing and grabbing my CiP stuff) calling John to let him know I was just leaving Bennigan's and was going to be 15 or 20 minutes late. I also headwaited at CiP and didn't get out until 1:30 (because counting up gift cards sold/redeemed slips is a pain in my ass...especially when half the servers don't actually understand how to turn them in properly). I told John we completely need to reteach the servers how to do their bags, because I hate getting a pile of unorganized crap that takes me ten or fifteen minutes to figure out and count/add up.

I did well at both places yesterday, so I can't complain too much, but I was just exhausted. John and I were both in fits of hysterical laughter starting at around 10pm...especially me because of the exhaustion. I'd have to recount money about three times because somebody would say or do something that would set me off again. Especially the phone number prank on Lauren (I was trying to count down one of the bar drawers when this started).

The prank:
Lauren called up wanting to get Stephanie's phone number. John gave her trouble and said he didn't want to look it up, and finally gave her an obviously fake number. She whined, and he gave her some 800 number involving his name, and finally gave her the number to the restaurant. She didn't catch the last one. She calls back IMMEDIATELY, and John puts on this high-pitched, "This isn't Stephanie." and starts cracking up. I don't know what number he gave her next, but she called back about fifteen minutes later to yell at him. He gives her some more obviously fake ones, and finally gives her one of the Reject numbers (because he has one programmed into his phone...no idea why). About ten minutes later, she still hasn't called back, and he's actually feeling kind of guilty because she'd sounded sincerely upset about something when she had last called, so he gives her a call to see if she'd tried the number yet. Sadly, she hadn't :-( Chances are pretty good that she's going to KILL John the next time she sees him, though...lol

And now I've spent too much time babbling on LJ, and I must get ready for work. Only Bennigan's this morning, though. I have tonight off, but it will be spent cleaning the apartment.
littlelotte: (LiT - Not hopeless)
My lack of variously appropriate icons is distressing to me. I need to work at filling up more of the 100-icon space I paid for. Also, I must go through my CD book and import a fair number of CDs onto my computer, as I'm also severely mourning the lack of October Project, HEART, Heather Nova, Patty Griffin and others on my computer.

Bah. I really think I jumped into this second job thing way too quickly. I'm already annoyed by everything I'm not doing in the time I'm at work. Is roughly $100 extra per week really worth this? If everything goes according to the meeting's plan, it seems like I'm going to be getting more hours, and better hours, at CiP...so I may end up quitting Bennigan's before too horribly long. I'll be very sad to leave some really awesome people already, but my loyalties lie first and foremost with CiP...and Bennigan's knew that when I went in...and I'm not going to kill myself with exhaustion if it starts getting to that point.

Off to the store to pick up a couple necessities, and then to get ready for work tonight. I also need to go to Bennigan's at some point this weekend to get next week's schedule. Probably tomorrow. I have all weekend off from CiP (and am only scheduled for M-Th at Bennigan's), and a lot of stuff to get done. Dan really wants me to go to Jackson because I haven't seen his parents in quite a while, but there is so much I need to do here that I don't know if I can. Not to mention if it snows more...the roads are already so bad here. Dan, would you hate me if I just stayed here and cleaned and recooperated from the past two weeks? It's been so crazy, I really think I need to.

*headdesk*

Dec. 8th, 2005 10:15 am
littlelotte: (waitress)
It's been a long week, and the snow hasn't made it better. I love my neighborhood, I love my apartment, I love everything but the street I live on. I've bit the curb TWICE in the past two days on it, and nearly did a doughnut yesterday morning on my way to work.

I'm all by myself on the floor at Bennigan's now, which is nice, but weird. My first week or two on my own at a new restaurant makes me feel like a complete novice server. I've been doing this for over two years now, I love it, I'm good at it, but when I'm new I feel like I've never done it ever before in my life. I was so fidgety and terrified yesterday, and I definitely knocked an empty glass of ice nearly off my tray (the ice went all over the floor, but at least the glass stayed on the tray).

I still have my mini-fridge sitting in the backseat of my car. I really need to get that out, but I forgot to do it while Dan was still here. Damnit. It may just have to sit all weekend until he comes back. I loaned it to Andrea for the summer/fall in the dorms, and now she's off to Central for grad school this weekend.

It's very cold out. Now that my cramps have died down I can actually move from under this blanket, so I think I need to get a shower and get ready for work. I work at Bennigan's at 11:30 and I headwait at CiP tonight, so I won't be out until about 2 or 3am.

*sleeps*

Oct. 21st, 2005 02:55 am
littlelotte: (waitress)
I closed tonight at work. It's been a while since I've done this, and so I'm now exhausted. Oddly enough, my sales tonight were all of $15 more than on Monday :-P That's how busy Monday was and how slow tonight was. Ashley, Lawren and I all ended up with different pieces of a party of 31, and we really didn't make much off of that, though we did each get a piece of carrot cake. A woman at my table also left me with a very large Cadbury almond bar and her Mary Kay card...rofl... I also ended up with a very very yummy piece of wedding shower cake when I waited on a wedding shower party Sunday.

The highlights of my night, however, had to be after I dropped a bill and then walked by a table that had ordered roughly ten shots for themselves and their friends and overheard, "Holy shit! They were $5 each?!?" and being asked by Nick if Jessica had talked to me about posing for the "perfect uniform" photo for the Sterling Heights store. Apparently, they're starting to hire over there, and Bill wants a photo of a "perfect uniform" to show for orientation and such. Nick and Jessica decided to nominate me. I was definitely laughing over that one.

I think the biggest plus about my laptop so far is that I can sit on the couch and use it. It's far more comfortable than sitting at my computer desk after work all night.

*giggles*

Oct. 8th, 2005 08:10 am
littlelotte: (waitress)
[livejournal.com profile] swirling_poetry: I saw this community in a comment to a friends' post and thought immediately of you ;-)

[livejournal.com profile] historical_love

This is far too early to be up and showered. And my day hasn't even started yet. Training certification from 9-10, and a double at work. An honest-to-goodness double: scheduled in at 4, but picking up an 11:45 for somebody else as well. Why did I do this again? Am I trying to kill myself or something? I also work at 11 tomorrow. I'm training one of the new kids...hehehe

Random...

Aug. 31st, 2005 01:21 pm
littlelotte: (waitress)
I went into work earlier this morning with Beth to help get the place cleaned up before the big people come in tomorrow and Friday. Tomorrow one of the heads of our concept is going to be there with the new Director of Operations, and then Friday the president of Outback will be there. Both of us also work this evening and were repaid with the best smoking and non-smoking sections in addition to getting paid for doing the cleaning itself. I also sent the word out to one of our managers about wanting to do travelling training. He was walking me out to my car last night (because we can't leave the restaurant at night by ourselves--we have to walk out with somebody, and since I'm usually one of the last servers gone a manager usually ends up walking me out) and was telling me what a great job he thinks I do for them and how much he appreciates that and asked me why I wasn't a trainer yet. I replied, "I don't know" and he asked me if I wanted to. I said I'd love to, and that I'd really love to do the travelling training. He said he'd definitely put in the word for me. *squeals*

Along the lines of travelling...my bank account is starting to build again, which is nice. I've never had over $1000 in there at one time of my own doing (and even then I've never had even up to $1500), so I've set a prize for myself as soon as it gets up there--a goal reward, basically. Once I accumulate $1500 in it I'm going to finally get my passport. This is something I've been telling myself I'd do for a long time, and I really do want to start seriously travelling one of these days and I want to finally break that first (and rather costly) barrier. This is my vow to myself, really, that I'm actually going to do it this time. And I'm saying it in front of all of you as an added push to actually do it instead of the "Oh...but you could use the money for this other thing that you need right this moment!" that I tend to do.

In other news, the DSL stuff came, but they couldn't deliver it, so it's sitting at the UPS office at the moment. I'll be picking it up tomorrow and Dan and I will probably be setting it up tomorrow at some point :-D
littlelotte: (waitress)
"Blended" is not a way to have a margarita. Rocks or Frozen from now on, thankyouverymuch, people. Every single time someone tells me "Blended." when I ask "Would you like that frozen or on the rocks?" they mean something different and it's always the opposite of what I bring out. Are "frozen" and "on the rocks" really such difficult concepts to grasp?

Finished the book last night. More quotes!

On servers being served, pg. 41:
Finally, there is one type of customer who transcends all boundaries of gender, age, and nationality. That customer is a fellow server. When waiters and waitresses dine out, they can always expect exemplary service. Who but a fellow waiter can understand better that the kitchen is slow and that the specials have run out at 7:30pm? Who else can relate to the fact that you've got an obnoxious party of six bent on making you work like a slave for every penny of the tip they might not leave? In our restaurant, coworkers receive better service than celebrities...Waiters from other restaurants also get plenty of attention and often commiserate on the state of the business. An extremely generous tip at the end of such a meal goes beyond professional courtesy, it reflects a deep emotional bond. This expectation does generate a certain amount of pressure, for as any server will attest, waiters who stiff other waiters have a special spot in hell marked just for them.

Servers in the heirarchy of the restaurant... )

More later, but now I have to get ready to go do all of this myself--except I genuinely like most of my coworkers. The hosts and hostesses (yes, we now have two guys hosting!) are really sweet to me, the bussers had most of my tables bussed in record time yesterday (I'd go out to get most of the rest of what I hadn't pre-bussed off the table so the bussers only had to wipe the table down, but it was almost always already done for me!), and our managers are extremely nice...especially to me because I'm never a psycho-bitchy waitress to them. I had this actually stated to me once when I accidentally rang in a full ticket for a party of seven instead of ringing it in four and three and then was informed of the err: "This has been happening all night by everyone. I didn't go off on you about it because you're always so nice and patient when you need something. Had it been anyone else that time I would have ripped them a new one." It pays to be nice to your managers. It was also off-handedly stated that one of the newer girls and me will very likely be in the next set of trainers.

Note: If any of you find a really great waiter/waitress picture/icon for me, I would love you forever. Like a picture of someone's back carrying a big tray. Edit: I've found/made something I like well enough for now, but if you come across the perfect pic, you'd be awesome.
littlelotte: (CiP)
Wow. 16649 steps tonight. Yes, you're going to have to deal with this every night I work until the novelty of doing it wears off.

My throat really really really hurts and nothing is helping it. This sucks.

Stevie Nicks's father passed away a couple of days ago.

I am ready to strangle some people I work with. I was FoH (Front of House) closer tonight, which means I check a designated area of seats. I make sure the six-packs are refilled and done correctly (Heinz 57, salt, kethcup, tobasco sauce, pepper and mustard), that people have swept their section and that their tables look presentable and ready for the next day. We have a FoH closer (who is responsible for checking out most of the non-smoking sections), a bar closer (who is responsible for checking out the bar area sections), and a patio closer (responsible for checking out the people who worked on the patio, obviously). Tonight I signed out about six people. Three of those people were from other sections. I went to check out my area before the manager did an inspect of it and realised that I had checked out all of about three people of my own area and that someone else had done the rest--badly. Very badly. I had to sweep almost the entire non-smoking area (save those I had checked out myself) and fix about three incorrect six-packs. Also, I saw my initials on the board for a couple of people who I definitely did NOT check out or sign for who were not in my area and not one of the other three I checked out. So, A) I'm infuriated with whomever checked the people of my section out and didn't actually make sure things were done properly, and B) infuriated with the people who decided it would be fun to forge my initials next to their names so that they could leave. Just because you're angry that you got a bad section and that it was a section with only two tables does NOT mean you can slack on your closing sidework, Taylor (not like she's actually on here and will read this), and it DEFINITELY does not mean you can forge my initials so you don't have to do it...when I wasn't even closer for your section.

Stupid people.
littlelotte: (Chopsticks!)
*yawns* I'm ready to go camping now. Tonight our managing partner (i.e. head of our restaurant...the "owner" in a sense) is taking us bowling after we close and all the 21+'s get a couple drink tickets. It's an employee appreciation thing for opening the restaurant.

I think my favourite and most frustrating part of last night was the party of eight that turned into a party of twelve over the course of half an hour. Because it happened so slowly and most of the table already had food when the last joiners came in, I didn't have to share it with somebody. And they rang up a rather large tab (close to $150) and tipped me on top of the 15% grat :-D

Now I have to get ready for work. I need to do the laundromat thing this afternoon before work, so I have to get moving.
littlelotte: (CiP)
I didn't sit down once from 3:00 until about 2:15. *collapses*

I love our Not Too Particular, Not Too Precise burger without meat more than I can say. Especially after I hadn't eaten in about seven hours. And our house salad. And our fries. And everything on the menu that I can eat except for the veggie burger. The veggie patties are icky.

We now have our liquor license. We had it faxed to us ten minutes before we opened. All is well in the world.

I also work tomorrow, so I really really want to sleep now. Good night.
littlelotte: (Lindsay mask)
From [livejournal.com profile] cdaae: this is just weird. Watch Baskin Robbins workers in Japan:
http://218.154.3.99/view/index.shtml

Also, "Art prankster sprays Israeli wall":
http://www.livejournal.com/community/anthropologist/648188.html

For those of you who hadn't heard yet, work was pretty good...aside from when I lost a credit card slip that had an over seven-dollar tip on a $27 bill. I had much self-hate for myself last night over that one (I'm pretty positive I accidentally tossed it before I cashed the table out). Tonight I close, and we should have our liquor license. Yay! Scary.

One more before I shower...from [livejournal.com profile] ladyteal:
Harry Potter Meme of All Memes by Osaku
Name/Username
Age
Gender
HouseRavenclaw
WandOak, 9", Dragon Heartstring
Best CourseSpell Theory
Worst CourseCare of Magical Creatures
PetSpotted Owl
PatronusHawk
Quidditch JobSeeker
Wizard CandyJelly Slugs
Profession After SchoolDragonologist
Quiz created with MemeGen!
littlelotte: (CiP)
Well, training was actually kinda fun. The tests weren't bad, but I'm scared over tomorrow's--the specialty drink test. The menu tests aren't horrible, thankfully--they're pretty much "Here's a list of descriptions. If the description fits the dish, circle it!" Pseudo-multiple choice, except you might have anywhere from five to twelve+ things circled on any given question. The specialty drink test is going to be "List what's in the drink and tell me what garnimal it's garnished with," so that's going to be the worst of the lot. We got to try the pale ale we serve tonight. It's made special for our chain, I guess, and it's not bad. Also, apparently we still don't have a liquor license because the liquor commission is being a pain in the ass, so if you want to come in and drink you're going to have to wait a little bit :-P That's not going to be cool for when we open.

I got home at about 9:30 and suddenly had a splitting headache :-\ I'm not really sure why, though.

Okay...I'm going to go now. This headache is really obnoxious.
littlelotte: (CiP)
Well...I called the restaurant and it sounds like the only tests we have tonight are desserts, salads, kids, beers, wines, and seating chart. I alreaady know the seating chart and I have the beers memorized, so it won't be too bad. The kids menu is easy, and we only have three desserts. The salads are a little strange, but that's about it. It's doable :-)

Also, [livejournal.com profile] surlenil: I asked, and training gets out around 9:30. If you're going to be in town and want to get together, either leave me a message here or on my cell. I'll give you a call when I'm out, if you want :-)

hehe...new work icon, of course ;-)
littlelotte: (Lindsay mask)
http://www.sptimes.com/2002/02/27/Business/A_novel_approach_to_h.shtml

http://www.cigna.com/health/

Bah...I need my job to start so I can more directly look into all of this :-P I like the sliding scale way of handling health insurance, though, that they talk about in the top article. That's nice.

Yay!

May. 25th, 2005 01:11 pm
littlelotte: (Default)
Just posted a question about the Outback corp's health insurance, and this is a reply I got:

My Outback offers health care through Cigna and your premiums vary based on what plan you get. I got a full 1500 deductable and I believe they take something like 30 dollars out of my pay check every other week. Co pay is 15 for Rxs and its a PPO which offers more flexibility than an HMO.

But I'm in NY - things might vary.

I also went with a store opening and I can tell you its MUCH easier than going in and training because everyone is in the same position. You'll have corporate trainers for the first week which is a pain in the ass, but other than that - I liked the whole feeling of being part of a store opening.


Very nice. I really hope it's similar here, because that actually sounds really similar to Dad's through GM.
littlelotte: (Lindsay mask)
On abstinence education. I'm pissed now:
http://www.livejournal.com/users/crysania4/385617.html

In much happier news...

I WAS OFFERED THE JOB! *squeals* Orientation is tentatively scheduled for the 18th of June (sorry, Lissa and Kelli :-( If so, I won't be able to come to your party *sniffles*), and training starts July 5th. I get to quit the pub! I think I'm going to talk to Mom about rescheduling my graduation party for the first weekend in July (the 2nd). By that time I'll have quit the pub and it won't interfere with training or anything at the new place (we're slated to open to the public the 12th of July...there are a lot of planned events the weekend preceeding, that, though...like a Friends and Family night, a benefit night that he might actually be singing at--lol, and a media/publicity night). Of course, that's also the weekend before 4th of July, but we're only really inviting immediate family and a few of my friends, so...if family wants to ditch me for Fourth of July out-of-town plans, then they're not worth being there, anyway. We were already anticipating problems the weekend of my birthday anyway because that's the same weekend at the Venetian Festival in St. Joseph, and practically all of Dad's family goes to that every year.

In other news, Lissa *([livejournal.com profile] cdaae13) was suspended because Melousie and co. are fucking idiots. I STILL LOVE YOU, LISSA!!! And happy belated golden birthday! I wasn't online for it, otherwise I would have posted sooner :-(

...and contrary to Dan saying I shouldn't, I'm celebrating the new job by not going to class today and taking my one absence. I'm sick of the idiots in there :-\

Now I'm off to deposit this weekend's tips and pay my phone connection/first month of service bill and my cell phone bill...which I think I already paid this month, actually, so I wouldn't have to worry about it...

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